Legal information

Privacy Policy

Last updated: 29 August 2026

This Privacy Policy explains how Better Us, a Slovakia-based civic association, collects, uses and protects personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Slovak Act No. 18/2018 Coll. on Personal Data Protection.

1. Controller of personal data

The controller of personal data is Better Us, občianske združenie, with its registered office at Račianska 88 B, 831 02 Bratislava, Slovakia ("Better Us", "we", "us").

You can contact us at info@betterus.sk or by phone at +49 170 460 7761.

2. Personal data we process

We process personal data that you provide voluntarily, in particular when submitting the contact form: first name, last name, e-mail, phone number, organisation, position, country, area of interest and the content of your message.

  • Identification and contact data (name, e-mail, phone)
  • Information about your organisation and role
  • The content of your enquiry and correspondence
  • Technical data collected automatically (cookies, IP address)

3. Purpose and legal basis of processing

We process your personal data for the following purposes:

  • Responding to your enquiry and communication with you (Art. 6(1)(b) GDPR — performance of a contract / pre-contractual measures)
  • Legitimate interests in operating our website and protecting against abuse (Art. 6(1)(f) GDPR)
  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

4. Recipients of personal data

Your personal data is accessible only to authorised members of Better Us who need it to handle your request. We do not sell your data. We may share data with processors (e.g. hosting, e-mail service providers) strictly on the basis of contractual guarantees and only to the extent necessary.

5. Retention period

We keep your personal data only for as long as necessary to fulfil the purpose for which it was collected, and thereafter in line with applicable archiving obligations. Contact enquiries are typically retained for 3 years unless a longer obligation applies.

6. Your rights

Under the GDPR you have the right to access, rectify, erase, restrict, port and object to the processing of your personal data, as well as the right to withdraw consent and to lodge a complaint with the Slovak supervisory authority (Úrad na ochranu osobných údajov SR).

7. Data security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Access to personal data is limited to authorised persons only.

8. Contact

If you have any questions regarding the processing of your personal data, please contact us at info@betterus.sk.

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